Shipping

Return Policy

We proudly stand behind our products and their quality, and customers satisfaction is our goal. If for any reason our product does not meet your expectations, simply return it to us for a refund! Here is how to make a return or exchange step-by-step instructions:

1. Make sure that the item was not worn, used or damaged as a result of your neglect, the packaging is not damaged or missing, and the item is not H2Ocean as it is not returnable.

2. Contact us whithin 15 days of receiving your order at shop@piercing-jewelry-sale.com and request an RMA#. Do not forget to include your name and order# and specify which items you want to return/exchange and why. Attention AOL and Earthlink users: due to spam block settings of your providers you may not receive our reply to you! We answer ALL emails, check your spam folder!

3. Put in a bubble envelope or a small box: products to be returned (in original packaging), your invoice copy, a note specifying whether you would like a refund or exchange (and what kind of exchange!). Do not ship your return in a regular (not bubbled) envelope. Jewelry gets damaged and lost easily. Returns in flat envelopes will not be accepted and refunds will not be provided.

4. Write your RMA# on the outside of the package so it can be seen easily and clearly, and ship it to us within 15 days of receiving your RMA#. Processing of returns without RMA# may be significantly delayed. Late returns will not be accepted. Traceable shipping method is recommended.
Send to:

MrPiercing
PO Box 310
Voorhees, NJ 08043

5. One exchange per order is shipped free of additional charge. Customers shipping expenses will not be refunded or reimbursed. If you have got your order with free shipping and chose to return all or part of it so that the items you kept do not qualify for free shipping altogether, regular shipping charge will be deducted from your refund amount.

Thank you for shopping with us and come back soon!

Piercing-Jewelry-Sale.com Team.